Please read these Terms and Conditions (“Terms”) carefully before using the website www.get2test.co.uk (the “Site”) operated by Get 2 Test (“we,” “our,” or “us”). By accessing or using this Site, you agree to be legally bound by these Terms. If you do not agree with any of these Terms, you must not use the Site or our services.
1. General
1.1. These Terms govern your use of the Site and any services provided by Get 2 Test, including but not limited to driver and vehicle hire for driving tests.
1.2. By accessing or using the Site, you confirm that you have read, understood, and agreed to be legally bound by these Terms.
2. Site Ownership, Copyright & Trademarks
2.1. All content on the Site, including but not limited to names, images, photographs, graphics, logos, and other materials, is the property of Get 2 Test, its technology partners, or other third-party licensors and is protected by applicable intellectual property laws.
2.2. You may print, copy, and display hard copy portions of the Site solely for your personal, non-commercial use in relation to our services.
2.3. You are permitted to share links to sections of the Site via email or social media.
2.4. Blog posts and articles may be referenced or linked from third-party websites, provided proper credit is given.
2.5. Reproduction, duplication, or modification of any Site material for commercial use is strictly prohibited without prior written consent from Get 2 Test.
3. Links to Third-Party Websites
3.1. The Site may contain hyperlinks to third-party websites for additional information or user convenience.
3.2. Get 2 Test does not endorse, control, or take responsibility for the content, policies, or practices of third-party websites.
3.3. Accessing such third-party websites is done at your own risk and subject to the terms and conditions of those external sites.
4. Pricing
4.1. All prices listed on the Site are quoted in pounds sterling (GBP) and include VAT at the prevailing rate (currently 20%).
4.2. Prices are subject to change at any time without prior notice.
5. Driving Test Usage
5.1. Students may hire a vehicle and driver for their driving test at a starting fee of £299.
5.2. The fee includes:
- Use of a vehicle for the test
- A qualified driver
- Insurance coverage for both student and examiner
5.3. To meet insurance requirements, our driver will remain in the rear seat during the test as a silent observer.
5.4. The test hire fee is non-refundable, regardless of test outcome or early termination.
5.5. Vehicle Availability and Substitution: All bookings are subject to vehicle availability. In cases where the original vehicle becomes unavailable due to breakdown, accident, or other safety concerns, we reserve the right to provide a substitute vehicle of equivalent or similar quality. Specific models or features cannot be guaranteed.
6. Soiling and Damage Charges
6.1. A soiling charge of £150 will apply if the vehicle is soiled due to illness or any other action by the customer that renders the vehicle temporarily unfit for continued use.
6.2. This fee covers professional cleaning and loss of earnings for the remainder of the day due to the vehicle being taken off the road.
6.3. If a tyre is damaged or bursts during a lesson or driving test as a result of the customer’s driving, the customer shall be liable for the full cost of the replacement tyre and any associated expenses necessary to restore the vehicle to a roadworthy condition.
7. Cancellation, Rescheduling, and Refunds
7.1. A minimum of 10 clear working days’ notice is required to cancel or reschedule a booking.
7.2. Cancellations made with less than 10 working days’ notice are non-refundable.
7.3. Bookings made within 10 working days of the test date are non-refundable.
7.4. Rescheduling within less than 10 working days is at Get 2 Test’s discretion and subject to availability.
7.5. If a booking cannot proceed due to the vehicle being unfit for road use, an internal investigation will be conducted.
7.6. A full refund will be issued only if the investigation concludes that the vehicle was unfit for road use.
7.7. No refunds will be provided if the customer is late to the test centre.
7.8. No refunds will be provided if the DVSA cancels or reschedules a test on the day of the booking.
7.9. Rescheduling due to DVSA changes within 10 days (but not on test day) is at our discretion and subject to availability.
7.10. A £20 admin and transaction fee will be deducted from all refund requests.
7.11. Customers may claim test-related expenses directly from the DVSA under applicable conditions.
7.12. If a DVSA examiner terminates a test due to unsafe or dangerous driving by the customer, no refund will be issued.
7.13. An administration and transaction fee of £20 will apply to any amendment to a test date. Test centre changes are subject to additional charges based on the relocation involved.
8. Driver Safety and Right to Withdraw Service
8.1. Driver safety is paramount.
8.2. If a customer behaves in a way that is abusive, threatening, or puts the driver at risk—whether verbal, physical, or otherwise—the driver reserves the right to immediately withdraw the service and leave the location with the vehicle.
8.3. In such cases, no refund will be provided and the customer shall bear any additional costs incurred.
9. Offers and Priority Lessons
9.1. To redeem promotional offers, customers must contact us via telephone (0800 138 9166) or our online contact form.
9.2. Offers and priority lessons are subject to the following terms:
- Offers cannot be used in conjunction with other promotions
- One offer per customer
- All lessons are delivered in 2-hour minimum sessions
- Priority lessons (e.g., 10 hours for £650) must be taken in larger blocks (e.g., two 5-hour sessions) and within one week of the first session
- Full payment is required at the time of booking
- 72 hours’ notice is required to cancel or reschedule
- Less than 72 hours’ notice will result in the session being forfeited without refund
- Refunds for Priority Lessons are only available if:
- No lessons have taken place, and
- Cancellation is requested at least 72 hours in advance
- No refund is available for cancellations made within 72 hours
- We reserve the right to withdraw offers at any time without prior notice
10. Privacy
10.1. We are committed to protecting your privacy and complying with the Data Protection Act 1998.
10.2. By using our Site, you consent to our data practices as outlined in our full Privacy Policy.
10.3. To view our Privacy Policy, please click here.
11. Disclaimer
11.1. The Site is provided on an “as is” basis. Get 2 Test makes no warranties, expressed or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of information
11.2. Get 2 Test shall not be liable for any direct or indirect damages arising from:
- Loss of business or profits
- System failures or malfunctions
- Data or software corruption
- Any other consequential loss
11.3. To the fullest extent permitted by law, Get2Test shall not be held liable for any financial loss, damages, or other losses arising directly or indirectly from the use of our services.
12. Test Readiness Declaration
12.1. By booking any of our services, you confirm that you are test-ready and have received a minimum of 48 hours of tuition from a qualified driving instructor who has deemed you ready to take the practical test.
13. Acceptance of Terms
By proceeding with a booking on the Site or via phone/email, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.
Our Details
We are registered in England and Wales under registration number 11768528.
VAT Number: GB501018751
Our Registered address is Get 2 Test, Office 2104, 37 Westminster Buildings, Theatre Square, Nottingham, NG1 6LG.
Our Trading address is Get 2 Test, Office 2104, 37 Westminster Buildings, Theatre Square, Nottingham, NG1 6LG.
You can contact us in writing at our trading address, by email at contact@get2test.co.uk, or by phone at 0800 1389166.